Security Policy
Data Protection Measures:
To ensure the security of customer and company data, we implement:
Encryption for sensitive data both in transit and at rest
Regular software updates and security patches
Antivirus software and firewalls to prevent cyber threats
Secure access controls for company systems
Incident Response Plan:
In the event of a data breach or security incident:
We will investigate and assess the impact of the breach.
Affected customers will be notified promptly.
Security vulnerabilities will be addressed to prevent future incidents.
Law enforcement or regulatory authorities will be informed if necessary.
Access Control:
Only authorized employees have access to sensitive customer data.
Role-based permissions are in place to limit data access to relevant personnel.
Employee Training:
Employees receive training on data security and privacy best practices.
Training is conducted annually and whenever significant updates occur.
Third-Party Services:
We use ServiceTitan to store customer information securely.
We ensure third-party vendors comply with industry-standard security measures.
Audit and Monitoring:
Security measures are audited periodically.
Systems are monitored for vulnerabilities and unusual activity.
Data Retention Policy:
Customer data is retained for as long as necessary to fulfill service and legal obligations.
Secure deletion procedures are followed when data is no longer needed.
Physical Security:
Offices and storage areas are secured against unauthorized access.
Access to company devices is restricted to employees only.
Encryption Standards:
We use Secure Socket Layer (SSL) encryption for data transmission.
AES-256 encryption is used for stored sensitive data.
Compliance Requirements:
We comply with applicable data protection laws, including PCI DSS for payment processing security.
Contact Information for Security Concerns:
For security-related inquiries, please contact:
Email: samedaygaragedoorservices@gmail.com
Phone: 480-750-7975
Address: 5861 S Kyrene Rd, Suite 1, Tempe, AZ 85283
